Help desk

We offer an information and technical support service to the users of your company. We attend requests and internal and external incidents related to information technology (IT). Our service desk has a broad and strategic function, since it establishes, manages, supervises the most complex IT actions and seeks to ensure that business processes work properly and securely. We guarantee customer satisfaction. To do this, we focus on avoiding failures, covering bottlenecks and ensuring quality service provision. Acting strategically and preventively. 

Quick and efficient configuration and deployment for any country. 

We create a customized Help Desk for your organization, based on ITIL practices and concepts and in record time. 

• Ticket system.
• Qualified Support Team. 
• Language and Time Zone, for any region.
• Local telephone. 
• Remote Access System. 
• Media.